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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SOUSVIDETOOLS products

The group "New Technologies" offers for review the products of the plant SOUSVIDETOOLS: food dehydrators, chamber vacuum packers, brewing units, water baths, rotary boilers, induction cooktops, shock coolers, accessories for SousVide, etc.
  • Food Dehydrators 10 Tray SOUSVIDETOOLS
    Food Dehydrators 10 Tray
    10 Tray, etc.
  • Food Dehydrators 6 Tray SOUSVIDETOOLS
    Food Dehydrators 6 Tray
    SVT-12003EU, etc.
  • Food Dehydrators 9 Tray SOUSVIDETOOLS
    Food Dehydrators 9 Tray
    9 Tray "Hendi"
  • IVIDE PLUS Vacuum packers SOUSVIDETOOLS
    IVIDE PLUS Vacuum packers
    SVT-03001EU, etc.
  • Chamber vacuum packers IVIDE SOUSVIDETOOLS
    Chamber vacuum packers IVIDE
    SVT-03002EU, etc.
  • Cameras. vacuum. FRESCO 300 packers SOUSVIDETOOLS
    Cameras. vacuum. FRESCO 300 packers
    SVT-03005EU, etc.
  • Cameras. vacuum. FRESCO 400 packers SOUSVIDETOOLS
    Cameras. vacuum. FRESCO 400 packers
    SVT-03006EU, etc.
  • Cameras. vacuum. CUCINA 320 packers SOUSVIDETOOLS
    Cameras. vacuum. CUCINA 320 packers
    SVT-CUCINA 320, etc.
  • Cameras. vacuum. CUCINA 420 packers SOUSVIDETOOLS
    Cameras. vacuum. CUCINA 420 packers
    SVT-CUCINA420, etc.
  • Cameras. vacuum. CUCINA 315 packers SOUSVIDETOOLS
    Cameras. vacuum. CUCINA 315 packers
    SVT-03009EU, etc.
  • Cameras. vacuum. CUCINA 405 packers SOUSVIDETOOLS
    Cameras. vacuum. CUCINA 405 packers
    SVT-03010EU, etc.
  • Water baths SOUSVIDETOOLS
    Water baths
    SVT-01011EU, etc.
  • Compact Water Baths SOUSVIDETOOLS
    Compact Water Baths
    Compact, etc.
  • Rotary boilers SOUSVIDETOOLS
    Rotary boilers
    SVT-01005EU, etc.
  • VS520P Vacuum Packers SOUSVIDETOOLS
    VS520P Vacuum Packers
    SVT-03018, etc.
  • Vesta Vacuum packers SOUSVIDETOOLS
    Vesta Vacuum packers
    SVT-03020, etc.
  • Chamber Vacuum Packers Senses SOUSVIDETOOLS
    Chamber Vacuum Packers Senses
    SVT-03019, etc.
  • Vacuum brewing units SOUSVIDETOOLS
    Vacuum brewing units
    SVT-03024, etc.
  • IMOLA Induction cooktops SOUSVIDETOOLS
    IMOLA Induction cooktops
    SVT-KW27, etc.
  • Food Dehydrators SOUSVIDETOOLS
    Food Dehydrators
    SVT-229026, etc.
  • Dolce Shock coolers SOUSVIDETOOLS
    Dolce Shock coolers
    BCF100 et al.
  • IV300 Chamber Vacuum Packers SOUSVIDETOOLS
    IV300 Chamber Vacuum Packers
    SVT-LITE, etc.
  • Accessories for SousVide SOUSVIDETOOLS
    Accessories for SousVide
    SVT-01007, etc.

NEW TECHNOLOGIES GROUP

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